Privacy Policy

Last Updated: December 15, 2025

Product-Specific Privacy Policies

Each PangaTech product has its own specific privacy policy that details how your data is collected, used, and protected for that particular service. This general policy applies to all PangaTech services, but specific products may have additional protections, data handling practices, or privacy features. Always refer to the privacy policy specific to the product you are using.

Introduction

PangaTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Compliance: We comply with the Data Protection Act, 2012 (Act 843) of Ghana and other applicable data protection regulations.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number)
  • Account credentials
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Usage Data

We automatically collect certain information when you use our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log data and analytics
  • Cookies and similar tracking technologies

Product-Specific Data Collection

Different PangaTech products may collect additional types of data specific to their functionality. Please refer to the individual product's privacy policy for complete details on data collection practices.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Sending administrative communications
  • Responding to your comments and questions
  • Personalizing your experience
  • Developing new products and services
  • Protecting against fraudulent or illegal activity

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

With Service Providers

We engage trusted third-party service providers to perform functions and provide services to us, such as hosting, payment processing, and analytics.

For Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities in Ghana.

Business Transfers

In connection with any merger, sale of company assets, or acquisition, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Ghanaian law.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction

Request access to and correction of your personal information.

Data Portability

Request a copy of your data in a structured, machine-readable format.

Deletion

Request deletion of your personal information under certain circumstances.

Objection

Object to processing of your personal information.

7. International Data Transfers

PangaTech is based in Ghana. Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

Data Protection Officer

For privacy-related inquiries, data access requests, or concerns about our privacy practices, please contact:

support@pangatech.com

PangaTech
Accra, Ghana
+233 50 221 6364

© 2026 PangaTech. All rights reserved.

Registered in Ghana • Data Protection Registration: (N/A)

This policy was last updated on December 15, 2025